This will be my first time to attend Accelerate, what advice do you have?

Register for the Accelerate Prep webinar.  This virtual session will provide tips and just what to expect at Accelerate, powered by NetVU.

Wednesday, April 8

2:00 p.m. Central

Register Now


Do I need to register for the education sessions?

Your full registration grants access to all (175+) concurrent sessions.  You do not need to sign up for the sessions.  We suggest you arrive early for the sessions you are most interested in participating to secure your seat.  Also, our priority is to make sure the education you receive is what you are expecting.  If you are in a class that isn’t what you expected – please exit quietly and find another session that meets your needs.


Does my registration include meals?

Wednesday, April 29 – Kick Off Celebration – dinner & drinks

Thursday, April 30 – Continental breakfast, buffet lunch, exhibit hall reception and Customer Appreciation reception.

Friday, May 1 – Continental breakfast, buffet lunch, exhibit hall reception(s).

Saturday, May 2 – Continental breakfast, boxed lunch


Help me plan my travel, when do I need to arrive and depart to have the best experience?

You should arrive Wednesday afternoon and depart Saturday after 2:00 p.m. to get the full conference experience

To make even more out of your time and have a GREAT experience, plan to arrive Tuesday afternoon, participate in Day of Caring Wednesday morning, pre- conference workshops in the afternoon and the Kick Off party Wednesday evening.


What are the workshops, who should attend?

The workshops are sessions outside of the concurrent (60-90 minute) sessions.  The sessions offering continuing education require pre-registration.  If you are already registered – modifying your registration will allow you to register for the CE sessions.  Pre-registration is not required to attend Leading in Times of Change Wednesday afternoon.


What is the best hotel?  Which hotel is headquarters?  Are any hotels connected to the convention center?

Click here to see our available hotels and to reserve accommodations. These are the only hotels associated with Accelerate.  NetVU recommends securing your reservation at the Hilton or Hyatt.  All hotels are connected to the convention center through a sky bridge system.  The Hilton Minneapolis is our headquarters hotel and where our Kick Off Party will take place Wednesday evening.


What if I attend alone?

At NetVU, you are never alone!  Stop by and visit us in the NetVU Neighborhood located immediately inside the exhibit hall or at registration and we will connect you with another attendee who will show you the ropes.


What is NCOM and how do I find it?

NCOM or NetVU COMmunity is an online member forum specifically for conversations about utilizing your Vertafore products successfully and connecting with other Vertafore customers.  As an Accelerate registrant, you are automatically added to the 2020 Accelerate community.  This is a great area to connect with others who are attending Accelerate.

Access the Accelerate Community here.


NCOM Resources:
Watch the NCOM How-To Demo to learn how to easily navigate the community.

Update your profile (or import from LinkedIn).  We invite you to join NCOM Communities for the Vertafore products you utilize.


Accelerate Session Documentation will be added to the Accelerate Community library.

To access the library:

  • Join the community and select the Library tab (third tab)
  • Double click the Accelerate Education Session Material option under folders
  • Select the appropriate track(s)
  • Be sure you download ALL the files related to the class you plan to attend. Some presenters offer multiple handouts in addition to their presentation.


What is the TechHub?  How do I schedule appointments?

TechHub is your on-site resource for getting help with product issues from over 20 of our best Customer Support Representatives covering 20 different products.  The TechHub is an area set up managed by Vertafore associates to give you access to live Vertafore products, product managers and customer support.  Set aside time in your schedule and start collecting questions now to visit the TechHub.


Customer Appreciation Reception

Thursday, April 30, 7:00 p.m. – 10:00 p.m. at the Armory

Shuttle buses will depart MCC beginning at 7:00 or it’s a scenic 10-minute walk.

Dress for the event is casual and your ticket to the celebration is included with your registration.  Additional tickets are $124.  To purchase an extra ticket to the Customer Appreciation party, click here and then click “Modify existing registration”.


Should we bring a laptop or iPad?

We recommend using an electronic tablet device to take notes. You are welcome to bring your computer, please note some sessions will not have tables.  Look for an indication in the session description for a recommendation to have a laptop for the class.  Some classes include lab time so you can practice what is being taught with the instructor right there.


When will the app be ready?

The Accelerate event app will be ready by Friday, April 17.  Here’s how to download it:

  1. Go to the Apple App Store, Google Play Store, or here for the html version
  2. Search for “NetVU Events App”
  3. Download the App


Is there a list of insurance carriers who will be exhibiting?

You can find a list of all exhibitors here.


Parking at Minneapolis Convention Center (MCC)

On the southern edge of downtown Minneapolis just one block east of Nicollet Mall, the MCC has convenient access to hotels. All are connected by the enclosed climate-controlled skyway system. Two blocks from Interstates I-94 and I-35W. Several parking ramps convenient to the MCC: 900 spaces connected through the West Skyway, 4,370 spaces connected via the East Skyway and another 6,000 spaces at surface lots and meters within walking distance.